Privacy policy
ONELIFE respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how information may be collected, used and shared when you visit onelifechair.com, communicate with us, or make a purchase.
Information We Collect
Depending on how you interact with our website, we may collect information including:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Product preferences
- Customer service communications
- Browser, device and website usage information
- IP address and similar technical information
Payment information may be processed securely by Shopify and/or the payment providers available through our store. ONELIFE does not necessarily directly store complete payment-card details.
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Arrange shipping and White Glove Delivery
- Provide customer service
- Process returns, refunds and warranty requests
- Communicate important order information
- Maintain and improve our website and services
- Detect or prevent fraudulent or unauthorized activity
- Comply with legal and regulatory obligations
- Send marketing communications where permitted and where you have provided the necessary consent
Shopify
Our online store is operated using Shopify. Information submitted through our store may therefore be processed through Shopify's systems to provide ecommerce functionality, payments, checkout and related services.
Service Providers
We may share information with trusted service providers when reasonably necessary to operate our business, including payment processors, delivery companies, technology providers, analytics providers and customer-service providers.
These providers may process information only as necessary to perform their respective services, subject to their own legal and privacy obligations.
Cookies & Analytics
Our website may use cookies and similar technologies to operate essential functionality, understand website usage, remember preferences and improve the shopping experience.
Where required by law, you may be provided with options to manage non-essential cookies.
Marketing
If you choose to receive promotional communications from ONELIFE, we may use your contact information to send news, offers and product information.
You may unsubscribe from marketing emails using the unsubscribe option provided within those communications.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, providing support, maintaining business records and meeting legal obligations.
Your Privacy Rights
Depending on where you live, applicable privacy laws may provide rights relating to your personal information, including rights to request access, correction, deletion, or information about how your data is used.
To submit a privacy-related request, contact support@onelifechair.com.
We may need to verify your identity before completing certain requests.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, technology or legal requirements.
The latest version will be published on this website.
Contact
For privacy questions or requests:
ONELIFE
395 Commercial Ave.
Palisades Park, NJ 07650
United States
(201) 470-7484
support@onelifechair.com