Terms of service
These Terms of Service govern your use of onelifechair.com and purchases made from ONELIFE.
By accessing our website or placing an order, you agree to these Terms together with the policies referenced on our website.
Online Store Terms
You may use this website only for lawful purposes.
You agree not to misuse the website, interfere with its operation, attempt unauthorized access, transmit malicious code, or use our services in violation of applicable law.
Product Information
We make reasonable efforts to present product descriptions, specifications, colours, imagery and pricing accurately.
However, screen settings, photography, lighting and other factors may cause colours or appearances to differ slightly from the physical product.
We may correct typographical errors, inaccuracies or omissions when identified.
Pricing
SOTERIA pricing, promotions and availability may change from time to time.
Where displayed, a crossed-out or original price and a promotional sale price indicate the pricing applicable at the time shown on the website.
Any applicable taxes, additional services or other charges not included in the advertised product price will be shown or communicated where applicable.
Orders
Submitting an order does not necessarily constitute final acceptance by ONELIFE.
We reserve the right, subject to applicable law, to decline or cancel an order where reasonably necessary, including because of:
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Payment authorization issues
- Delivery restrictions
- Other circumstances preventing fulfillment
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
Payment
Available payment methods are displayed during checkout.
Customers are responsible for providing complete and accurate billing, contact and payment information.
Payment processing may be provided by Shopify and third-party payment providers and is subject to their applicable terms and security procedures.
Shipping & Delivery
Orders are subject to our Shipping & Delivery Policy.
SOTERIA includes complimentary USA Delivery and White Glove Delivery for eligible orders, subject to the conditions stated in that policy.
Returns & Refunds
Returns, cancellations and refunds are governed by our Returns & Refund Policy.
Warranty
Eligible SOTERIA purchases include the Free 5-Year VIP Warranty, subject to our applicable warranty terms and exclusions.
Intellectual Property
Unless otherwise stated, the ONELIFE name, branding, website design, written content, graphics, photographs, videos and other original materials appearing on this website are owned by or licensed to ONELIFE and are protected by applicable intellectual-property laws.
They may not be copied, reproduced, distributed or commercially exploited without appropriate authorization.
Third-Party Services
Our website may rely on or provide access to third-party services, including Shopify, payment providers, delivery providers, applications and external links.
ONELIFE is not responsible for the independent policies or practices of third-party websites or services except to the extent required by applicable law.
Disclaimer
We make reasonable efforts to keep the website and its information accurate and available. However, we do not guarantee that access will always be uninterrupted, error-free or free from technical issues.
The SOTERIA Massage Chair is intended for comfort, relaxation and wellness use and should not be considered a substitute for professional medical advice, diagnosis or treatment.
If you have a medical condition, are pregnant, have an implanted medical device, have recently undergone surgery, or have concerns about whether massage-chair use is appropriate for you, consult an appropriately qualified healthcare professional before use.
Limitation of Liability
To the fullest extent permitted by applicable law, ONELIFE will not be liable for indirect, incidental, special or consequential losses arising from use of the website or products.
Nothing in these Terms excludes or limits rights or liabilities that cannot lawfully be excluded or limited.
Changes to These Terms
We may update these Terms periodically. The version published on the website at the applicable time will govern your use of the website, subject to applicable law.
Contact
For questions regarding these Terms or an ONELIFE order:
ONELIFE
395 Commercial Ave.
Palisades Park, NJ 07650
United States
(201) 470-7484
support@onelifechair.com
Important before launch: the client has not given you a specific return window, restocking fee, detailed 5-year warranty coverage schedule, delivery exclusions, or legal/business address. I intentionally did not invent those details. Once the client confirms them, those sections should be updated before publishing—especially the Returns and Warranty policies.